PLEASE NOTE: To ensure the safety of our staff and the members of the public who use our services, our physical office is closed until further notice. But we’re still here to help – please contact the enquiry service via live chat or email firstname.lastname@example.org.
The Victorian Equal Opportunity and Human Rights Commission is located at Level 3, 204 Lygon Street, Carlton 3053.
The offices are wheelchair accessible from the main entrance on 204 Lygon Street.
There is a two-hour accessible parking space outside the main entrance. In the underground car park at 204 Lygon Street there is one accessible parking space next to the lifts on levels A, B, C and D.
An accessible toilet is available in the level 3 foyer opposite the lifts.
Communication boards are available at Reception.
Assistance dogs and guide dogs are welcome at the Commission.
Education, training and consultancy
Find out what employment opportunities may be available at the Commission, including voluntary work placements.
Enquiry LinePlease note: The Enquiry Line is temporarily offline, but you can contact us via live chat. If you would prefer to speak to someone directly, you can request a call-back.
The Enquiry Line is open 9am–12.30pm and 1.30pm–4.30pm Monday to Friday
Phone: 1300 292 153 or (03) 9032 3583
TTY: 1300 289 621
Online chat: Chat to a staff member online
The office is open 9am–5pm Monday to Friday
Level 3, 204 Lygon Street
Carlton Vic 3053
Phone: 1300 891 848
Fax: 1300 891 858 (except Legal Unit matters)
Hearing impaired (TTY): 1300 289 621
Interpreters: 1300 152 494
Legal Unit fax (Charter notifications, equal opportunity exemptions): 1300 286 834
Mobile: 0447 526 642
National Relay Service
We are National Relay Service (NRS) friendly. If you are deaf or have a hearing or speech impairment you can call the Commission through the NRS:
- TTY users can phone NRS on 13 36 77 then ask for 1300 292 153.
- Speak and Listen (speech-to-speech) users can phone NRS on 1300 555 727 then ask for 1300 292 153.
- Internet Relay users can connect to NRS on relayservice.gov.au then ask for 1300 292 153.
Routes 200 and 207 travel directly to Lygon Street
The closest stop is Argyle Square/Lygon Street (Carlton) Stop ID: 957
Routes 250 and 251 travel to Rathdowne Street, two blocks east of Lygon Street
The closest stop is Melbourne Museum/Rathdowne Street (Carlton) Stop ID: 346
Most bus services are wheelchair accessible; however, you can call the National Bus Operations depot on (03) 9488 2133 to request a wheelchair-accessible service. It is best to contact the depot the day before you travel.
Route 19 travels to Elizabeth Street, approximately a 10-minute walk west of Lygon Street. the closest stop is Stop 9 – Haymarket/Elizabeth Street (Melbourne City).
Routes 1, 3, 3a, 5, 6, 58, 16, 64, 67 or 72 travel to Swanston Street, two blocks west of Lygon Street. The closest stop is Stop 3 – Lincoln Square/Swanston Street (Carlton)
Travel to Melbourne Central train station and change to bus or tram options listed above. Alternatively, it takes approximately 15 minutes to walk from Melbourne Central to 204 Lygon Street.
The nearest taxi rank is on Elizabeth Street outside Melbourne Central train station. Alternatively, you can call a taxi service directly:
Silver Top: 13 10 08
Yellow Cabs: 13 22 27
Maxi taxi: 1300 MAXI (1300 6294)
If you are driving, there is limited street parking, most of which is metered, and paid parking is available underground at 204 Lygon Street.
Accessible parking is available on levels A, B, C and D, next to the lifts.